The pre-reservation of the two electric models, the L25 loader and the Volvo ECR25 mini-excavator, is extended to more countries with a new warranty and premium services offer.
From October 14, 2020, it will be possible for customers from Sweden, Finland, Denmark, Belgium, Luxembourg, Austria and Switzerland, as was already the case for customers from other European countries and North America, to pre-reserve a place in the production queue of the new electric models the ECR25 Electric compact excavator and the L25 Electric compact wheel loader.
“The online pre-booking tool is a new approach that targets early adopters of electrical machines and identifies new customer segments. We are now making this platform available to an even wider clientele ", explains Carl Slotte, European Sales Director at Volvo CE. "One of our top priorities is the customer experience and we want to stay on top of new technologies that will allow us to streamline our processes and support our customers and sales teams. We look forward to hearing from our customers ", she added.
By registering on the pre-booking tool, customers will be able to reserve a place in the production queue of electrical machines. Then, customers will be informed that they are allowed to place an effective order for the machines. The first deliveries of Volvo compact electric machines to customers in these new markets will begin in early 2021.
The opening of this site is an opportunity for Volvo CE to expand its communication and increase the use of these electric machines to new segments / applications. It is managed in collaboration with local dealers.
As the use of electric machines is a new experience for customers, Volvo will give them 100% peace of mind by offering 2 years of standard warranty on the complete machine plus the annual maintenance service provided by the dealer. Local Volvo CE using genuine Volvo parts.